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Working with Interlink Commerce has been one of the most reliable and transparent partnerships we’ve built at JoySpire Distribution Group. In an industry where EDI and transactional workflows can quickly become overwhelming, their commitment to clarity and ownership stands out immediately.

What I appreciate most is how Interlink steps in the moment something looks off. They don’t wait for us to raise a concern, and they never default to finger-pointing. Instead, they take full responsibility for investigating the issue — even when the problem doesn’t originate on their side. That level of accountability is rare, and it has made a tremendous difference in our ability to operate smoothly.

Their communication is consistent, honest, and grounded in a genuine desire to help us succeed. As a result, we’ve built a level of trust with Interlink Commerce that is foundational to our day-to-day operations. We know our transactions are being monitored, we know issues will be addressed proactively, and we know we have a partner who treats our business with the same care and urgency as their own.

For us at JoySpire, transparency isn’t just appreciated — it’s essential. Interlink Commerce delivers that every single day, and it’s a major reason we look forward to continuing this partnership for years to come.

“We are very happy with the service level provided by Interlink Commerce. Knowing that I can pick up the phone and a real person is there to provide us with personalized service gives me and my team confidence that we are in good hands. They feel like an extension of The Great American Rain Barrel; we work with Interlink Commerce like they’re our EDI department. It is comforting to know that our success is their success!”

“Interlink has introduced a new level of integration and automation thought not to be possible. We have been able to achieve significant process improvement through our entire business model, starting with automated order entry through our accounting system. Their value transcends simply EDI!”

We have been working with Interlink Commerce for over 5 years with great results; I am particularly pleased with our ERP Integration. Aside from the EDI and integration expertise,

Interlink Commerce has provided full service EDI services to us for 6 years. During that time, we have built a very strong working relationship that has served us well.